Sites and Facilities

Best Value Survey Report 2007/2008

During the financial year 2007/2008 we invited Visitors who frequented our most popular recreation sites to complete a Best Value Quesitionaire. The aims and objectives of this survey was for us to understand who uses our facilities; to provide our customers with the opportunity to share their experience of the sites and the service they received; to provide our customers with a voice to let us know what we do well and the areas our customers felt needed improving and for us to incorporate this into a programme of improvement.

Please click on the PDF to read the results in full. 2007.2008 Best Value results report

Action Plan 2008/2009

The feedback and results of the 2007/2008 Best Value Survey has enabled us to produce an Action Plan of improvements for 2008/2009.

Please click on the PDF to read customer feedback and how it has shaped our programme of improvements (Action plan report).

2006/2007 Best Value Review

In 2007 we produced an action plan based upon the results of the 2006/2007 Best Value Survey. Please click on the PDF to update on the progress of the programme of improvements. (12 Month Review doc)